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Frequently Asked Questions?
 
Q What training is involved? Initial induction training is typically 4 days, this covers classroom training and assessment and 2 days on-site training with an experienced meter reader.
You will be paid at National Minimum Wage rate during your time training.
 
Q How am I employed? Initially on a four month fixed term contract.
 
Q When am I offered a Franchise? Approximately 8 weeks after starting, subject to satisfactory performance and payment of the franchise fee. This gives us about 2 months to get everything in place in time for you to continue as a franchisee after the 4 month contract has expired.
 
Q What do I get for my £100 Franchise Fee? This is the total cost of trading under our license which includes:

> Use of our Logo
> Provision of work in your area
> Guaranteed payment for work completed
> Free access to our support team / structure and all that this entails
> Agreed rates and calculations of payments due to you
> Use of the latest technology belonging to our client
> Access to all future contracts managed by Meter-U
> Reduced rates for service providers. (insurance, Banking, Accountancy)
> Full training as a Meter Reader to Client requirements
> Initial supply of image wear

 
Q How do I pay for the Franchise fee? The franchise fee for all new starters from the 1st of June will be £100 payable after the conversion date of the transitional to Franchisee of 2 instalments of £50 each month
 
Q What happens if I leave before the end of the 4 month fixed term? You must give us one weeks notice. You would lose any payments collected towards the franchise fee; this is non-refundable.
 
Q How long will the franchise last? As long as we have a contract with our client. Our contracts are long term. This is not a temporary job.
 
Q What about holidays? During the initial 4-month period you will accrue 1.6 days paid holiday per month excluding bank holidays. Franchisees do not have set holiday periods but normally take around 4-5 weeks per annum. Franchisees do not receive holiday pay.
 
Q How frequently do I get paid? Franchisees are paid calendar-monthly in arrears on the 1st of each month. If you are a Transitional Franchisee you will be paid on the 22nd of the month
 
Q Are the properties we visit close together? Yes normally, we visit the majority of properties in the areas in which we operate.
 
Q I'm using my own transport - is there mileage involved? Yes, our people work from home in their local area, usually within a 30-mile radius. This means sometimes working on your own doorstep and at other times at the far reaches of your local boundary. Most of the time your vehicle is parked up whilst you walk around. Occasionally you will need to drive door to door as we cover all types of properties; domestic and business, some of which are in rural areas.
 
Q Your meter reader said Meter-U are using the very latest in data collection technology? Yes. It is true; we can download and upload information whilst our data collectors are out in the field working. Hand held units also have a limited mobile phone capability. Unlike many other meter reading companies who's readers have to go home to upload or download via a telephone line, we use the latest mobile technology. This means we can put more work on our hand held unit at any time during the day, which makes us extremely flexible if we have to be, our work force is very pleased with this functionality.
 
We asked these Questions to our Franchisees
 
Q How do you consistently achieve your access rate?
A Careful work planning, persistence, setting personal targets and using call back cards.
 
Q How do you maintain volume on visits?
A Commit to an 8 hour day, and be prepared to be flexible on finishing times.
 
Q Have you any comments or helpful hints?
A Prepare the night before. You have to be flexible with your hours, Saturdays can be very productive, what you put into it will be what you get out of it, this can be a well paid job, planning and preparation is the key to maximising your income.
 
Q Do you have a profile of your Franchisees?
A Yes we will be including some on this website very shortly, if you go on to fish 4 jobs, then profiles, Meter-U, you will see a profile of one of our franchisees.
 
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Meter-U is part of EnServe Group Ltd. | Read CEOs Bribery Statement